1. Why am I receiving point notification emails?
2. Can my points be backdated?
3. Where can I find a list of points for all the horses competing in the same section as mine? I am not sure if my horse will be eligible for an end of the year award.
4. How can I see how many points a horse or rider has earned?
5. What is a Horse or Rider Report?
6. How do I read a Horse or Rider Report?
7. I found an issue with the results in my Horse or Rider Report. What should I do?
8. My most recent competition(s) do not appear on my horse’s record. Why is that?
9. My records state some points are “bad”. What are bad points?
10. How do I know if I have bad points?
11. Where do I find why my points are bad?
12. My Money Won (prize money) is marked as bad. Will the competition still send me the prize money I won?
13. What does the miscellaneous category above some of my classes mean?