Eager to assist with any questions the public has about the Alltech National Horse Show, Alltech has opened a toll-free call in number answered by live, local staffers who can assist callers with information on the venue, tickets, charity involvement, parking, hotels, and more. The call center will be open from 8:00 a.m. to 5:00 p.m. Monday-Friday (EST). The number to reach the call center is 1-855-255-ANHS (1-855-255-2647).

Personnel may also assist callers with the ticket ordering process. There are nine ticketed events during the five days of the event, all taking place at the Alltech Arena in the Kentucky Horse Park.